Privacy Policy

Last Updated: August 24, 2026

At TrustKart.pk, your privacy and security are important to us. We respect the trust you place in us when shopping with TrustKart and are committed to protecting the personal information you provide.

This Privacy Policy explains what information we collect, why we need it, how we use it, and how we protect it.

1. Information We Collect

We may collect information that you voluntarily provide when using TrustKart.pk, including:

• Name

• Phone number

• Email address

• Delivery or shipping address

• Order and purchase details

• Account information, if applicable

• Information you provide when contacting customer support

• Reviews, feedback, or other information you choose to provide

We only request information that is reasonably necessary to process your orders, deliver your purchases, provide customer support, and operate our services.

2. How We Collect Your Information

We collect information when you voluntarily provide it to us, for example when you:

• Place an order

• Complete checkout

• Create or use an account

• Contact customer support

• Submit a review or feedback

• Subscribe to promotional communications

• Participate in a promotion or survey

3. How We Use Your Information

We may use your information to:

• Process and confirm your orders

• Deliver your purchases

• Contact you about your order

• Provide customer support

• Handle returns, exchanges, and refunds

• Respond to your questions

• Improve our website, products, and services

• Prevent fraud and unauthorized activity

• Maintain website security

• Send promotional offers if you choose to receive them

• Comply with applicable legal requirements

We aim to use your information only for legitimate business and customer-service purposes.

4. Order and Delivery Information

When you place an order, we need certain information such as your name, phone number, delivery address, and order details to process and deliver your purchase.

We may provide necessary information to trusted courier, delivery, logistics, or fulfillment partners for the purpose of delivering your order.

We only share information that is reasonably necessary to provide the requested service.

5. Payment Information

TrustKart may offer different payment methods.

When you use a third-party payment service, your payment may be processed directly by that payment provider according to its own security and privacy policies.

TrustKart does not intentionally store complete payment card details, such as your full card number, CVV, or PIN, on our website unless specifically stated otherwise.

6. Sharing Your Information

TrustKart does not sell your personal information to third parties as part of its normal business operations.

We may share limited information when necessary with:

• Courier and Delivery Partners: To deliver your orders.

• Payment Providers: To process payments where applicable.

• Service Providers: To help us operate our website, customer support, orders, security, and other business services.

• Advertising or Analytics Partners: Where applicable, to measure website performance or advertising effectiveness.

• Legal Authorities: When disclosure is required by applicable law, court order, or valid governmental request.

• Protection and Security: When reasonably necessary to protect TrustKart, our customers, or others from fraud, misuse, or security threats.

7. Cookies

TrustKart.pk may use cookies and similar technologies to help our website function properly and improve your shopping experience.

Cookies may help us remember preferences, improve website performance, understand website usage, and measure marketing or advertising effectiveness.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

8. Advertising and Personalized Ads

TrustKart may use third-party advertising services, including Google AdSense, to display advertisements.

These services may use cookies or similar technologies to provide relevant advertisements and measure advertising performance.

You can manage your Google advertising preferences through Google Ads Settings. Opting out of personalized advertising does not necessarily mean that you will stop seeing advertisements; ads may simply be less personalized.

9. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no online service or Internet transmission can be guaranteed to be completely secure.

For your protection, never share your password, verification code, payment PIN, or other confidential information with anyone claiming to represent TrustKart unless you have independently verified the request.

10. Data Retention

We keep personal information only for as long as reasonably necessary to provide our services, complete orders, provide customer support, prevent fraud, resolve disputes, and meet applicable legal or regulatory requirements.

When information is no longer required, we may securely delete or dispose of it where appropriate.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Object to certain uses of your information

• Withdraw consent where applicable

• Opt out of promotional communications

To make a privacy request, contact us using the details below. We may need to verify your identity before processing certain requests.

12. Marketing Communications

If you choose to receive promotional messages, we may contact you about products, discounts, special offers, promotions, and TrustKart updates.

You can unsubscribe from promotional communications at any time by following the instructions provided in the message or contacting us.

You may still receive essential messages related to your orders, deliveries, refunds, or account.

13. Third-Party Links

TrustKart.pk may contain links to third-party websites, advertisements, payment services, social media platforms, or other external services.

Third-party websites have their own privacy policies and practices. TrustKart is not responsible for their privacy, security, content, or policies.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

14. Children's Privacy

TrustKart.pk is not intentionally designed to collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us. Where required, we will take reasonable steps to remove such information.

15. Fraud Prevention

To maintain a safe shopping environment, we may use information to identify and prevent fraudulent orders, suspicious activity, unauthorized account use, promotion abuse, and other security threats.

If an order appears suspicious, we may contact the customer for verification or take reasonable action to protect our customers and business.

16. Changes to This Privacy Policy

TrustKart may update this Privacy Policy from time to time due to changes in our services, website, business practices, or applicable laws.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically to stay informed about how we protect your information.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

TrustKart
Email: trustkartstore@gmail.com
Phone: 03342533433
Website: TrustKart.pk
Address: Online Store, Pakistan

Your Privacy Matters to Us

At TrustKart, we want you to shop with confidence. We respect the information you provide, use it responsibly, and take reasonable steps to protect it.

Your trust matters to us, and protecting your privacy is an important part of the TrustKart shopping experience.